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Cancellation policy/terms and conditions

Please arrive 10 minutes prior to appointment time to insure full service time can be accommodated. Cancellations within the 24 hour cancellation period will be subject to a 50% charge of full service to your credit card. By acknowledging these terms and conditions, I understand that I have booked these appointments to the best of my ability and will call the spa if I have any questions about services. Changes to my services at time of service, may not be possible. 

 I understand that this massage/bodywork/skincare is not a medical treatment and is not intended as a substitute for medical examination, diagnosis, or treatment. I agree to keep the service provider updated on any change in my health or medical profile. I specifically waive and release any claim against the service provider and accept and assume all responsibility for any injury that results, should I fail to disclose or keep the provider uninformed as to my medical profile. 

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I also, hold in good conscious that I am in good health, and do not pose an elevated risk in spreading the infection of COVID19.  I acknowledge I must follow procedure to maintain Mellow Me Out’s low risk level, and that if I do not follow their COVID procedure, I will be asked to leave the premises and charged in full with a 20% gratuity to the therapists whom my appointments were scheduled with.